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Discussion topic: WiFi

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This message was authored by: Andrew136

Message posted on ‎10 Mar 2024 12:10 PM

WiFi

Every time if rains my wifi drops, the connection box outside is faulty 

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Avatar for Andrew136
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This message was authored by: Andrew136

Message posted on ‎10 Mar 2024 12:13 PM

Re: WiFi

Open reach visited recently to resolve the issue but they haven't - WiFi still drops when it rains  

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This message was authored by: Exiled-in-HH

Message posted on ‎10 Mar 2024 12:50 PM

Re: WiFi

Have you informed your ISP?

 

Before Puck can function it requires a working connection to the internet.

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This message was authored by: MarkGoldsmith

Message posted on ‎10 Mar 2024 06:31 PM

Re: WiFi

Posted by a Superuser, not a Sky employee. Find out more
@Andrew136 wrote:

Open reach visited recently to resolve the issue but they haven't - WiFi still drops when it rains  

So you need to call your ISP and report this so that they can report it to OpenReach. Unfortunately that is the only way to get OpenReach to actually properly resolve the issue.

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This message was authored by: GD1

Message posted on ‎10 Mar 2024 07:11 PM

Re: WiFi

Posted by a Superuser, not a Sky employee. Find out more

@Andrew136  Do Sky provide your broadband?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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