10 Mar 2024 12:10 PM
Every time if rains my wifi drops, the connection box outside is faulty
10 Mar 2024 12:13 PM
Open reach visited recently to resolve the issue but they haven't - WiFi still drops when it rains
10 Mar 2024 12:50 PM
Have you informed your ISP?
Before Puck can function it requires a working connection to the internet.
10 Mar 2024 06:31 PM
Posted by a Superuser, not a Sky employee. Find out more
@Andrew136 wrote:Open reach visited recently to resolve the issue but they haven't - WiFi still drops when it rains
So you need to call your ISP and report this so that they can report it to OpenReach. Unfortunately that is the only way to get OpenReach to actually properly resolve the issue.
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10 Mar 2024 07:11 PM
Posted by a Superuser, not a Sky employee. Find out more@Andrew136 Do Sky provide your broadband?
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