I moved recently to a newbuild estate and decided to go with Sky for a broadband supplier. Right now I'm thinking it was the worst decision I could've made. The wait for activation was horrendously long, but after they finally came and did it, everything was great for 2 weeks and now I'm without WiFi for over a week. I spent hours on hold with customer service and the only solution they came to was booking an engineer for 6 th of January(!).
There is one thing that makes me wonder though, sometimes the WiFi comes back for few minutes and is working fine. PON light steady green and all, after a minute it starts flashing and then it stops or just continues flashing and the connection is lost. Same thing happens when we unplug the Nokia box. For a minute PON light flashes, then it's steady, and then finally disappears. Does
someone know what could be the issue here? I'd understand if I didn't have WiFi continuously, but those comebacks are making my brain go crazy. My neighbour is also with Sky and everything works fine for him, so it's clearly not the estate!
