WiFi won’t connect

[GW07]

Since late Saturday night my phone, iPad is not connecting to WiFi. I have tried turning the box on and off but nothing is working.

All 3 green lights are on and stable.

Please can you help?

[Addie15]

Hi there, @GW07. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147