WiFi terrible

[Awfulwifi]

Your test is coming back as 'good' but it really isn't good. My son has given up with his gaming as the lag is so bad. Our mobiles are with EE and there's been a known issue in the area for sometime so my 5g is not working. When at home I cannot get into any internet without a huge amount of waiting, not loading etc etc. it's taken me nearly an hour to try and order something and I've given up. We pay a fortune a month and cannot access anything! 

[jamesn123]

Hi @Awfulwifi Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...