WiFi stopped working

[sunshyne_gal52]

Hi, my WiFi has suddenly stopped working. Voice light is orange and there's no light for the Internet on my router.

Connection is apparently saying it's fine when I log onto Sky but clearly it's not working so I'm not sure why it's saying fine?

[Highlinder]

@sunshyne_gal52 I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.

More information about this process can be found in the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to @sunshyne_gal52 to chat.

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.