@Robbiestargazer What is very poor about it all, have a look on your service checker, it will show you the 30 day's history that sky see's when checking your connection, just use the broadband and > to expand and see, look below at post 4 for what it looks like with the link!
Based on MY FF500 sky fibre connection!
Service Checker bars
https://helpforum.sky.com/t5/Broadband/Broadband-speeds-reported-versus-actual/td-p/5171393
To see that below...
https://www.sky.com/servicechecker
