WiFi speed/connection

[HELLOWEG]

Regularly have to go to 5G as WiFi doesn't work well on mobiles in the house.

This shouldn't happen surely?

[LJB-C]

Good morning @HELLOWEG, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

[HELLOWEG]

Stull need some help please.

WiFi is still rubbish!! 

[Jen_out_of_Jen]

Hi @HELLOWEG, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

[pcdoc]

The best thing I did was install a 3 box wifi mesh. Both Sky and Virgin hubs standalone wifi is woeful (hubs situated upstairs)

Had my mesh for around 6/7 years now, wouldn't be without it. Oh no thick walls here standard semi house.

Definitely worth buying.