WiFi signal within house

[KikkiW]

I have the sky max hub.  There are 2 areas in my house where I get virtually no signal, always resolved in the past when with previous providers by the use of extenders.  No off the shelf extenders will connect with this hub and I have been trying since 26th Oct so get help from Sky.  I can't physically talk on the phone currently due to medical issues and they have told me I need to speak to a particular team who only work over the phone!  I've been emailing the customer priority team since Oct but they are offering no help.  Any ideas or suggestions would be appreciated.  I've a decent signal into the house so I can't cancel without charge but its beyond a joke that I can't use an extender, or get someone to help me with this - its pure discrimination because I can't use the phone.  How do people deal with weak signal areas?

[TimmyBGood]

@KikkiW 

I suspect the issue is there's a telephone  diagnosis script to go through before a booster can be allocated to an account under the appropriate subscription add-on (Broadband Boost or WiFi Max)

You might want to consider registering with the Sky Accessibility service for possible alternative routes.

[KikkiW]

I was not aware of the Sky accessibility service, you'd think they might have mentioned that at some point! Thanks.