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Discussion topic: WiFi signal issue

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This message was authored by: Hearher

WiFi signal issue

Had fibre out into property about a week ago since having fibre I have now lost connection to my WiFi cameras in garage . Before fibre I had no issues . 

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This message was authored by: Chrisee

Re: WiFi signal issue

Posted by a Superuser, not a Sky employee. Find out more

@Hearher depending on the cameras thry may not link to the dualband WiFi connection your new hub produces. If you previously had thec2 wifi bands split you may havecto do the following. Go into the My Sky app find the settings for the WiFi Max hub click on Advanced Settings and tgen the badly named Turn off wifi option and switch of the 5GHz signal and exit the page once the hub restarts then try to connect the cameras once connected repeat the ptocess but this time turn the 5GHz back on and the cameras should remain connected.

 

There are a couple of other possibilities but try that first.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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