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Discussion topic: WiFi reliability
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This message was authored by: Tyyreed
Message posted on 25 Aug 2026 09:43 PM
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WiFi reliability
My broadband connection keeps dropping out, this is most apparent on our Sky TV box which relies on the WiFi connection solely. Every time I complete a connection test on the app it says all is good however this can be whilst experiencing these issues
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 25 Aug 2026 10:19 PM
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Re: WiFi reliability
The next time this happens have a look to see what the lights on your broadband hub are doing then try going through this:
https://www.sky.com/help/articles/hub-lights-explained-start
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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