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Discussion topic: WiFi range

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This message was authored by: Chris896

WiFi range

The WiFi is working in my home, however the range doesn't extend to cover the devices in the home.

It doesnt extend to the sky glass tv, or to other areas of the home where we have pucks for other tv's.

The home is large, so boosters will likely rectify the issue, and as we have WiFi max, these boosters should be provided by yourselves.

Is an engineer needed to assess the property to guarantee the full coverage, or do you simply send out boosters for me to place myself?

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This message was authored by: TimmyBGood

Re: WiFi range

Posted by a Superuser, not a Sky employee. Find out more

@Chris896 wrote:

 

Is an engineer needed to assess the property to guarantee the full coverage, or do you simply send out boosters for me to place myself?


Typically the first pod is despatched, and another two can be installed during a visit.

 

Perhaps note that Sky doesn't guarantee full coverage at all: the actual guarantee is of a one month broadband subscription refund if this coverage isn't delivered.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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