Discussion topic: WiFi problems
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Message posted on 01 Oct 2026 02:33 PM
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WiFi problems
My WiFi is not reaching downstairs in my small house. I cannot get a reception. Can someone come and move my skybox to a new location
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All Replies
Message posted on 01 Oct 2026 02:40 PM
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Re: WiFi problems
@AngelTaylor
If you are new to the forum then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.
If you already have 'Wi-Fi Max', or now choose to purchase it as an add-on (currently £6 a month), Sky will loan you up to 3 booster pods. Call Sky to arrange the first one. Just dial 150 free from your Sky Talk landline.
To add a second or third pod it requires an engineer visit to check your set up.
https://www.sky.com/help/articles/sky-wifi-max
https://www.sky.com/broadband/wifi-max
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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