WiFi problems

[Toff1]

Hi, my WiFi keeps dropping in and out and affecting my working from home and also my ring door bell. The WiFi is really weak and I thought I was on the highest broadband speed. Compared to virgin which I had for years it's not very good at all. My emails don't download either I have to switch my mobile to mobile data just to get them to download. Is there anything you can do? If not then I'll go back to virgin where it's fast and reliable. 

[TimmyBGood]

@Toff1 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

[Toff1]

Thank you