WiFi poor signal

[Drambuie2]

We get poor WiFi signal in our upstairs rooms. Less reliable and lower signal than our previous provider. We went for sky WiFi max assuming the WiFi signal would be better but it's worse. Are there any ranger extenders / boosters sky can provide?

[TimmyBGood]

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@Drambuie2 wrote:

Are there any ranger extenders / boosters sky can provide?

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Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.