WiFi patchy on facetime

[micks07]

My router died last week totally random I have received the replacement but when I'm on FaceTime the connection keeps breaking up, WiFi seems fine for everything else, work calls, streaming TV but FaceTime is up and down is there something wrong with the WiFi connection?

[Brill+Gill]

Hi @micks07, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141