WiFi password

[SibonginkosiD]

I received my sky broadband today. Where can I find the password to connect to WiFi 

[GD1]

---

@SibonginkosiD wrote:

I received my sky broadband today. Where can I find the password to connect to WiFi 

---

A label with the wifi password will be on the back of or underneath the hub, have you looked?

[caesarome]

@SibonginkosiD 

There should also be a card that came with the hub that it is printed on.

[SibonginkosiD]

There was no card and under the puck it's a Serial and WPS number only

[SibonginkosiD]

There's only Serial and WPS pin only

[caesarome]

---

@SibonginkosiD wrote:

There was no card and under the puck

---

It isn't the puck you should be looking at, it is your broadband hub (router).

[SibonginkosiD]

I only received the black small thing, nothing else I received. I was told I'm going to pay £35 monthly . I thought it come with the router for WiFi 

[caesarome]

What did you order from Sky, so Sky TV or Broadband ?

[SibonginkosiD]

Broadband. That's what they told me about 

[TimmyBGood]

@SibonginkosiD 

I suspect you've perhaps inadvertently ordered Sky Stream (subscription television) alongside Sky Broadband, which is why you've received the television hardware ('puck') that gets sent out 'next day' wherever possible.

The internet router ('Hub') is despatched a few days before the broadband activation date, which is carried out on a completely different timescale to provision of the Stream device: this has undoubtedly confused many people before you.

[SibonginkosiD]

Thank you so much. What should I do now?