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Discussion topic: WiFi on but not working

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This message was authored by: J333sbb

WiFi on but not working

We had a burst water main on Caledonia Road in London and had no internet since the power has come back on. Sky saying no issues but it's not connecting 

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This message was authored by: JimM1

Re: WiFi on but not working

@J333sbb What do you see when you look at the link from the help below!

 

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start

 

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