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Discussion topic: WiFi on and off

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Avatar for Vikki13
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This message was authored by: Vikki13

Message posted on ‎23 Sep 2026 04:24 PM

WiFi on and off

Our WiFi has been going on and off all day, tvs aren't working and WiFi. I've reseat the router so many times, it will work for 5 minutes then go again. 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎23 Sep 2026 05:14 PM

Re: WiFi on and off

Posted by a Superuser, not a Sky employee. Find out more

@Vikki13 

The next time this happens have a look to see what the lights on your broadband hub are doing then try going through this:

 

https://www.sky.com/help/articles/hub-lights-explained-start

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