@Helen_drury Do you mean your broadband is down?
Also you should be aware Sky won;t reply to your post as we are all customers here.
Have you run the tests here https://www.sky.com/servicechecker
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
