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This discussion topic has been answered Discussion topic: WiFi not working

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This message was authored by: Fraser6788

Message posted on ‎15 Oct 2026 11:53 AM

WiFi not working

Test says everything is fine but cannot connect. 

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Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎15 Oct 2026 03:19 PM

Re: Broadband not working

Posted by a Superuser, not a Sky employee. Find out more

All,

 

We have now been informed it should be fixed. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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This message was authored by: SCOTTMC1875

Message posted on ‎15 Oct 2026 11:57 AM

Re: WiFi not working

I'm same not working in Edinburgh
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Message posted on ‎15 Oct 2026 11:57 AM

Re: WiFi not working

We're having exactly the same issue 

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Message posted on ‎15 Oct 2026 11:57 AM

Re: WiFi not working

I'm having exactly the same issue here (Edinburgh).

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Message posted on ‎15 Oct 2026 12:01 PM

Re: WiFi not working

Same here in Edinburgh

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This message was authored by: Fraser6788

Message posted on ‎15 Oct 2026 12:01 PM

Re: WiFi not working

Yeah Edinburgh too 

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Message posted on ‎15 Oct 2026 12:02 PM

Re: WiFi not working

Same issue . Working from home and connection just dropped

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Message posted on ‎15 Oct 2026 12:03 PM

Re: WiFi not working

Same issue 

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Message posted on ‎15 Oct 2026 12:03 PM

Re: WiFi not working

Same here in shrubhill, Edinburgh
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Message posted on ‎15 Oct 2026 12:05 PM

Re: WiFi not working

Yep, same. In Edinburgh. All tests say everything is ok but no WiFi.

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This message was authored by: KSpenceLothian

Message posted on ‎15 Oct 2026 12:05 PM

Re: WiFi not working

Us too, we're in Greenbank

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Message posted on ‎15 Oct 2026 12:07 PM

Re: WiFi not working

Same! Tricky to wfh.... 

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Message posted on ‎15 Oct 2026 12:07 PM

Re: WiFi not working

The app is now updated to being an outage...... 

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Message posted on ‎15 Oct 2026 12:07 PM

Re: WiFi not working

Same for drum brae in Edinburgh. Service checker says everything fine but no signal

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Message posted on ‎15 Oct 2026 12:07 PM

Re: WiFi not working

Test says everything is fine but wifi not working.

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