WiFi not working

[Marco369]

Hi, our WiFi suddenly stopped working about half an hour ago, when I look in the app it appears as if its working but it's not. I have run the tests and I've been through the fix problem screens on my phone. I have also restarted the router and checked all the cables.

[JimM1]

@Marco369 What does the hub show you. See the link below.

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start