Discussion topic: WiFi not working
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Message posted on 12 Jan 2025 06:47 PM
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WiFi not working
Two green lights and one red but test says all is ok?
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Message posted on 12 Jan 2025 06:55 PM
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Re: WiFi not working
@Z1000rider
Use the below link to check to see if there are any outages nearby https://www.sky.com/servicechecker
(This should determine if there's an identified fault affecting multiple households)
If there aren't any then try running the line test here
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 12 Jan 2025 07:18 PM
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Re: WiFi not working
Same problem. Done all test and it says everything is fine. But it's not working
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