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Discussion topic: WiFi not working

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GemmaC84
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This message was authored by GemmaC84 This message was authored by: GemmaC84

WiFi not working

‎03 Nov 2024 02:59 PM

Hello. My WiFi has gone off again. This keeps happening and when I run the check it says there is no connection problem. I have reset already and still not connected 

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caesarome
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This message was authored by caesarome This message was authored by: caesarome

Re: WiFi not working

‎03 Nov 2024 04:32 PM

Posted by a Superuser, not a Sky employee. Find out more

@GemmaC84 

First thing to check is this link to see if there are any outages in your area:

 

https://www.sky.com/servicechecker


If there isn't try running the line test here:

 

https://www.sky.com/help/articles/broadband-diagnostic-start

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