WiFi max poor WiFi reception

[oddbod2016]

Recently changed from my old sky hub to the new sky wifi max hub and the WiFi reception in the bedrooms of my house is worse than the old hub. The rooms are upstairs.

the WiFi is highly variable across the rest of the house

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.