WiFi max not on the app

[Minidanny]

Hiya, upgraded to WiFi max start of the week and it's still not showing on the app yet ? There's no update available on the playstore app, have uninstalled and then re-installed and it's the same ? I don't have advanced settings either. Ta

[Jason-]

Hello Minidanny, thanks for taking the time to join our Community and make your first post 🥳

We're sorry this is to report issues you're having with no seeing the Sky WiFi Max features in your My Sky app. I'll send you an invite to a private chat shortly and we can look into this for you. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason