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Discussion topic: WiFi keeps going off and tv

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This message was authored by Judojet This message was authored by: Judojet

WiFi keeps going off and tv

New WiFi today connects watching tv then goes off then if I turn tv off and on again work again same with my phone 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: WiFi keeps going off and tv

Posted by a Superuser, not a Sky employee. Find out more

@Judojet  black or white router from Sky?

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Judojet
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This message was authored by Judojet This message was authored by: Judojet

Re: WiFi keeps going off and tv

White 

This message was authored by Highlinder This message was authored by: Highlinder

Re: WiFi keeps going off and tv

Posted by a Superuser, not a Sky employee. Find out more

@Judojet  Does the light on the router change colour when this happens?

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Judojet
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This message was authored by Judojet This message was authored by: Judojet

Re: WiFi keeps going off and tv

Yes but if I do a test says it ok

This message was authored by Highlinder This message was authored by: Highlinder

Re: WiFi keeps going off and tv

Posted by a Superuser, not a Sky employee. Find out more

@Judojet  The service checker always shows historical data and if your connection is going up and down a lot it will show or if it has been down for over an hour.

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