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Discussion topic: WiFi keeps dropping

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This message was authored by: Jordan138

WiFi keeps dropping

I live in a small flat with the wifi in the room with my work laptop, PlayStation and phone. These devices constantly lose connection and I'm kicked out of games everyday and lose connection to teams on work laptop. On my own in a small flat, I thought the super fast package would be perfect.

 

i only use data on my phone at home now because it's so frustrating to keep disconnecting from apps and watching videos 

 

any help would be appreciated 

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This message was authored by: Brill+Gill

Re: WiFi keeps dropping

Posted by a Sky employee

Hi @Jordan138, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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