WiFi keeps dropping

[TT1981]

WiFi keeps randomly dropping, even when the weather is fine and no rain. Then after a minute it reconnects itself, but it does this quite a few times throughout the day.

[caesarome]

@TT1981 

When this happens what lights are lit (or not) on your hub ?

[TT1981]

The two end lights are solid green but the middle light flashes orange.

[caesarome]

@TT1981 

The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:
https://www.sky.com/servicechecker

If nothing shows then try this line test:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

[Me134]

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@TT1981 wrote:

WiFi keeps randomly dropping, even when the weather is fine and no rain. Then after a minute it reconnects itself, but it does this quite a few times throughout the day.

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As an aside, heavy rain can affect a satellite signal to your Q or HD+ box but doesn't affect the broadband connection or especially, the internal WiFi signal.

[TT1981]

Thanks all. The fault has now been fixed.