Discussion topic: WiFi keeps dropping
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Message posted on 24 Feb 2025 09:11 AM
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WiFi keeps dropping
My WiFi keeps dropping out. Everything is good when I open the app. All connections are good, coming in and going out, but it seems that there is an issue with the hub not giving out WiFi. Phones, Alexa, Ring all cannot connect to WiFi. Have replaced all connections, turned off and on again and it works for a while but then drops out. All lights are green on the hub, but no WiFi. Could the hub have an issue with supplying WiFi?
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Message posted on 25 Feb 2025 09:14 AM
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Re: WiFi keeps dropping
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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