Discussion topic: WiFi keeps dropping
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Message posted on 01 Dec 2024 09:46 PM
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WiFi keeps dropping
Hi
for the last 4 weeks our WiFi has been intermittently dropping out, today has been the worse so far, with no signal at all for a lot of the day.
we have tried switching off the router and re booting, but this has not made any difference.
please can you help as my wife and I both work from home.
thank you
Glenn and Andrea Fordyce
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Message posted on 02 Dec 2024 11:18 AM
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Re: WiFi keeps dropping
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Lisa - Sky Tech Team Expert
Message posted on 04 Dec 2024 11:19 AM
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Re: WiFi keeps dropping
Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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