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Discussion topic: WiFi keeps dropping

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This message was authored by: GlennF

WiFi keeps dropping

Hi

for the last 4 weeks our WiFi has been intermittently dropping out, today has been the worse so far, with no signal at all for a lot of the day.

we have tried switching off the router and re booting, but this has not made any difference.

please can you help as my wife and I both work from home.

 

thank you

Glenn and Andrea Fordyce

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This message was authored by: Lisa-P1987

Re: WiFi keeps dropping

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
This message was authored by: Addie15

Re: WiFi keeps dropping

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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