0

Discussion topic: WiFi keeps dropping out

Reply
This message was authored by: Amy318

WiFi keeps dropping out

So the past few weeks my WiFi boxing have been going off for around five hours and then comes back on 12AM in the night on the box out of the 4lights the internet one and the voice when goes amber have had phoned up sky multiple times and they don't know what's going wrong with it , we have even had an engineer came out to fix the problem and he got back and said they have fixed a minor issue but with are luck it's still going off so we don't know what to do sky is no help so we might have to switch to a different company.

Reply

All Replies

This message was authored by: caesarome

Re: WiFi keeps dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Amy318 

If it is off now does this line test pick up on a fault:

 

https://www.sky.com/help/articles/broadband-diagnostic-start

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply