0

Discussion topic: WiFi keeps dropping/crashing

Reply
Avatar for SilviaP-
Level 1 icon
What's this?
This message was authored by: SilviaP-

Message posted on ‎25 Aug 2026 09:06 PM

WiFi keeps dropping/crashing

Why is Internet crashing all the time?... Really disappointing. Changed providers and really unhappy with Internet from sky. Unbelievable. False advertisements as well.
Report post
Post 1 of 2
88 Views
Reply
Reply

All Replies

Avatar for Chrisee
Level 16 icon
What's this?
Superuser
This message was authored by: Chrisee

Message posted on ‎26 Aug 2026 07:54 AM

Re: WiFi keeps dropping/crashing

Posted by a Superuser, not a Sky employee. Find out more

@SilviaP- many different potential causes. To narrow these down look at the lights on your hub when you lose connectivity and use this guide https://www.sky.com/help/articles/hub-lights-explained-start

 

If you think Sky's ads are wrong report them to the ASA see https://www.asa.org.uk/make-a-complaint.html

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 2 of 2
65 Views
0 Likes
Reply
Reply