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Discussion topic: WiFi keeps disconnecting

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This message was authored by Kernowmogwi This message was authored by: Kernowmogwi

WiFi keeps disconnecting

Hi since changing to the new white hub the WiFi keeps dropping out and disconnecting. I have run the service check and WiFi check on the sky app and it all says fine but it keeps disconnecting. Never had this issue with the old black hub 

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This message was authored by Kevd1 This message was authored by: Kevd1

Re: WiFi keeps disconnecting

I'll keep an eye on this post because mines doing exactly the same but only on certain devices. 

Kernowmogwi
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This message was authored by Kernowmogwi This message was authored by: Kernowmogwi

Re: WiFi keeps disconnecting

Another evening of everything saying fine on the checks on the app but the WiFi keeps loosing connection. The hub is situated in the hall way with no obstructions. 

This message was authored by lindaevans66 This message was authored by: lindaevans66

Re: WiFi keeps disconnecting

Mine is the same. Wifi goes off and i have to reset sonos speakers. So annoying

 

This message was authored by Al+367 This message was authored by: Al+367

Re: WiFi keeps disconnecting

Spent 6 hrs installing the new white max hub router last night and only had problems.

Tv connected well at first and then lost phone line. After repeatedly calling sky and resetting phone line is back but the wifi is now worse than the old black router. Signal is weaker around the house and looses signal. My old router id is still showing on wifi networks with a stronger signal despite being unplugged and in the box.

 

just spent another 2 hrs on the phone with no resolution as yet.

 

not happy (

 

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