WiFi keeps disconnecting

[Julie-]

I need to book an appointment with an engineer as my WiFi keeps disconnecting and we are left without internet for long periods and our heating doesn't work as our hub is out of action when the internet is down.

[Tom-W19]

Hi @Julie- 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147