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Discussion topic: WiFi issus
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This message was authored by: DEREK100
Message posted on 23 Jul 2024 10:57 AM
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WiFi issus
Like other reports here since yesterday the internet has become slow or not connecting. The router is showing four green lights as is the box it is connected to. Having to use 4g which is poor in my location. The broadband checker indicates there is no problem which there is and that I am connected however various apps say internet not connected. So Sky read these comments and get this sorted.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 23 Jul 2024 12:15 PM
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Re: WiFi issus
@DEREK100 if powering down your hub for 60 minutes doesnt clear the fault call Sky.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: DEREK100
Message posted on 25 Jul 2024 06:59 PM
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Re: WiFi issus
Unfortunately this did not resolve the problems.
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