Broadband
0

Discussion topic: WiFi issus

Reply
DEREK100
What's this?
This message was authored by DEREK100 This message was authored by: DEREK100

WiFi issus

‎23 Jul 2024 10:57 AM

Like other reports here since yesterday the internet has become slow or not connecting. The router is showing four green lights as is the box it is connected to. Having to use 4g which is poor in my location. The broadband checker indicates there is no problem which there is and that I am connected however various apps say internet not connected. So Sky read these comments and get this sorted.
Report post
Post 1 of 3
183 Views
Reply
0 Likes
Reply

All Replies

Chrisee
What's this?
Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: WiFi issus

‎23 Jul 2024 12:15 PM

Posted by a Superuser, not a Sky employee. Find out more

@DEREK100 if powering down your hub for 60 minutes doesnt clear the fault call Sky.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 2 of 3
173 Views
Reply
0 Likes
DEREK100
What's this?
Topic Author
This message was authored by DEREK100 This message was authored by: DEREK100

Re: WiFi issus

‎25 Jul 2024 06:59 PM

Unfortunately this did not resolve the problems.

Report post
Post 3 of 3
112 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion