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Discussion topic: WiFi issues

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This message was authored by: EHolmes4

WiFi issues

WiFi never connects to phones, it says nothing is wrong with devices and service but such shocking connection up stairs. Got the 'best' WiFi too - shocking. 
been chasing for weeks. 

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This message was authored by: Chrisee

Re: WiFi issues

Posted by a Superuser, not a Sky employee. Find out more

@EHolmes4 several possible causes first if phones wont connect but other devices in thecsamearea are connecting then the issue is with the phones network set up. Try telling the phone to forget the connection and power it down and do a full,reboot and then add the phone from scratch.

 

If devices in an area of your home dont connect then thevissue is likely poor WiFi coversge which is the most common issue on the forum. Lastly if no devices are connecting use this help oage to wirk out what's wrong https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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