@Shandy0234 wrote:
Hi,
we have recently changed to Sky broadband max. Since changing, our devices take much longer to open websites. This is strange as the upload and download speeds are much faster than before. Could this be a security setting?
Also, can I request an additional WiFi extender to boost the signal in the rear part of my house?
thank you.
We're only other customers here, like yourself.
Start perhaps by disabling Sky broadband Shield https://www.sky.com/myaccount/bb-and-talk/broadband-shield
The Sky WiFi Max add-on package is a paid for add-on. Try the Sky diagnostic first via the MySky app and check all options or on the website.
https://www.sky.com/servicechecker
https://www.sky.com/help/articles/broadband-diagnostic-start
https://www.sky.com/broadband/wifi-max
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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub
