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Discussion topic: WiFi issues

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This message was authored by: Imogenst

Message posted on ‎28 Apr 2025 07:23 PM

WiFi issues

run wifi tests and says everything works but have a dead zone that seems to have gotten worse in our flat recently (have to use a non-Sky extension to get it work at all). Also not great in the other rooms of the flat even the ones closest to the flat. Unable to FaceTime for example without it disconnecting from wifi because it's so bad and have issues watching the tv 

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Superuser
This message was authored by: caesarome

Message posted on ‎28 Apr 2025 07:28 PM

Re: WiFi issues

Posted by a Superuser, not a Sky employee. Find out more

@Imogenst 

If you have Wifi Max on your account then you could call Sky and speak to them about ordering a pod as per this:

 

https://www.sky.com/help/articles/sky-wifi-max

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