WiFi issues

[Pt11]

I’m not getting WiFi in all rooms and I have the enhanced wall to wall guarantee. How do you actually speak to someone to discuss the options and solve it?

[Addie15]

Hi there, @Pt11. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[Pt11]

I never had a notification of a reply. I still need help.