WiFi issues

[Njubbie]

Our WiFi keeps dropping out when we do a service check it's showing thier is no issues and a good strong connection and download speed but 0 devices connect asif it kicks every device off and only way to get device online again is to discount the power supply leave 30 seconds and the restore power It also show orange light on voice and Internet one this happens

[Tom-W19]

Hi @Njubbie 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147