WiFi issues

[PaulBaker1]

My wife works from home and WiFi is fine until others arrive at home and the signal becomes weak. I appreciate that more of us are now connected to the WiFi when we come home but with the package that we have we should not be noticing a loss in WiFi strength as a result of 2 other people coming home and their phones connecting to the wifi

[Mr+Flibbles+86]

Hi there @PaulBaker1, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[jamesn123]

@PaulBaker1 

What package & hub do you have

[Mr+Flibbles+86]

We are still looking to help you @PaulBaker1 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks