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Discussion topic: WiFi issue

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Avatar for StuartMG
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This message was authored by: StuartMG

Message posted on ‎29 Aug 2026 03:48 PM

WiFi issue

We are having our WiFi drop off multiple times a day.  It currently isn't connecting to any devices but says that there is no issue.

 

please could you help in resolving this?

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎29 Aug 2026 04:54 PM

Re: WiFi issue

Posted by a Superuser, not a Sky employee. Find out more

@StuartMG 

The next time this happens have a look to see what the lights on your broadband hub are doing then try going through this:

 

https://www.sky.com/help/articles/hub-lights-explained-start

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