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Discussion topic: WiFi issue
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This message was authored by: Anonymous
Message posted on 01 Aug 2026 12:54 PM
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WiFi issue
Hi, my WiFi is bad, even though it's connected none of my messages are coming through but when I turn my mobile data on they come through.
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
Find out more
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 01 Aug 2026 01:11 PM - last edited: 01 Aug 2026 01:11 PM
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Re: WiFi issue
If that's messaging on social media platforms you may need to change the age setting in Sky Broadband Shield.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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