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Discussion topic: WiFi issue

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This message was authored by: Yogesh_Narvekar

WiFi issue

Hi there there seems to be an issue with my home WiFi The signal seems to be good to the hub but from hub to my WiFi looks like broken.
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This message was authored by: caesarome

Re: WiFi issue

Posted by a Superuser, not a Sky employee. Find out more

@Yogesh_Narvekar 

The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:
https://www.sky.com/servicechecker


If nothing shows then try this line test:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

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