WiFi is terrible

[Stef14]

For the last couple of months my sky broadband has been really slow and terrible connection my tv buffers all the time I can never get a good connection on my phone so end up using my mobile data if this continues I will have to cancel my subscription as I'm paying for a service I can not use thanks 

[Addie15]

Hi there, @Stef14. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this session now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[Stef14]

Hi I couldn't find the message bubble to start a chat