WiFi is not working

[TessaRodge]

Sky Broadband is shocking. It has been a plague of issue since installing - coming from the Sky Q system to the Sky Stream. It's the most appalling service I've ever experienced since first having the internet over 20 years ago! 
Im getting 27Mb download speeds (verified by Fast.com maximum) in the room where the hub is and it barely reaches another room but metres away. I've had numerous engineers visit over time, and they have each given different reasons for the issues. All of whom have not resolved. 
Now at the end of my tether, and about to cancel for good and never return to Sky. 

[lainys]

Hi there @TessaRodge , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141