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Discussion topic: WiFi is not working

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This message was authored by: Abbiemoore

Message posted on ‎06 Nov 2024 08:53 AM

WiFi is not working

My WiFi is not working for some reason 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎06 Nov 2024 10:04 AM

Re: WiFi is not working

Posted by a Superuser, not a Sky employee. Find out more

@Abbiemoore 

First thing to check is this link to see if there are any outages in your area:

 

https://www.sky.com/servicechecker


If there isn't try running the line test here:

 

https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

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This message was authored by: JAAD16

Message posted on ‎06 Nov 2024 10:06 AM

Re: WiFi is not working

Mine either

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This message was authored by: JAAD16

Message posted on ‎06 Nov 2024 10:07 AM

Re: WiFi is not working

This didnt help me,

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