@12398 log into the My Sky app usung a mobile and run the service checker which should walk you though a few checks before offering to book an engineer to check your line assuming it isn't an area. Issue. You need to be aware thst your line could be down for a few days
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
