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Discussion topic: WiFi is continually discounted, takes hours to get it back online, only gor it ti drop off within 3

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This message was authored by Jayne0711 This message was authored by: Jayne0711

WiFi is continually discounted, takes hours to get it back online, only gor it ti drop off within 3

WiFi is constantly dropping off, for over a week now, takes hours to get back online only for it to disconnect agin within 30 mins, how do I arrange an engineer 

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: WiFi is continually discounted, takes hours to get it back online, only gor it ti drop off wi...

Posted by a Sky employee

Hi there @Jayne0711 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: WiFi is continually discounted, takes hours to get it back online, only gor it ti drop off wi...

Posted by a Sky employee

We are still looking to help you @Jayne0711 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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