28 Mar 2024 04:16 PM
I'm not getting WiFi in all rooms of my property after upgrading my broadband and being told by the advisor that I would definitely get WiFi in every room.
28 Mar 2024 04:54 PM - last edited: 28 Mar 2024 04:57 PM
Posted by a Superuser, not a Sky employee. Find out more
@philltom wrote:
told by the advisor that I would definitely get WiFi in every room.
No ISP can actually promise that: wireless hardware is regulated to have a limited power output (otherwise you wouldn't want to share a room with a router). The advisor would have been referring to the 'WiFi Guarantee', which offers a refund of a month's broadband subscription if wireless doesn't reach everywhere.
If you subscribe to Broadband Boost or WiFi Max add-ons then Sky will loan wireless booster hardware to try and increase coverage: you'd need to claim this yourself.
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